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Send messages and create group chats

Messenger conversations are private to their participants. Use a direct chat for a one-to-one conversation or a group chat when several members need the same discussion.

Start a direct chat from Messenger​

  1. In the top navigation, select the paper-plane Messenger button. In the mobile app, select the paper-plane icon.
  2. In Messenger, select New chat. If the button opens a menu, select New chat again.
  3. Enter the member's name in the search field.
  4. Select the member from the results.
  5. Write your message in the field at the bottom of the chat and select the send button.

You can also open Community, select a member, and select Message on their profile. A Message button is also available on member results in the general search. These paths open the existing direct chat or create one if needed.

Create a group chat​

  1. In the top navigation, select the paper-plane Messenger button.
  2. Select New chat, then select New group.
  3. Optionally select the camera area to add a group image.
  4. Enter a name for the group.
  5. In Add people to your group, search for a member and select the person. Repeat this for everyone you want to add.
  6. Select Create.
  7. Write your message and select the send button.

A group requires a name and at least one other participant. The person who creates it becomes its owner and receives the management controls.

Follow new activity​

Chats with unread messages show a badge in the navigation and an unread marker in the chat list. Opening an unread message marks it as seen. Your preferences determine whether a new message also produces an in-app, push, or email notification.