Manage event attendees and refunds

An accurate participant list helps organizers prepare for the people who are joining and communicate responsibly when plans change. Search, exports, participant removal, and refunds keep attendance records useful without losing the connection between a ticket and its holder.

Open My events and open an event that you manage. In the event-management area, select Manage Participants. The management view shows attendee and ticket information, including purchase date, ticket type, code, price, status, and total tickets sold.

You can search attendees by name or ticket code and download the available participant data as CSV on desktop.

Use Remove participant for eligible RSVP participants. A participant with a ticket purchase cannot be removed this way; use Refund for the purchase instead. You cannot remove yourself, the event creator, or an organizer as an ordinary participant.

Ticket purchases are grouped. A self-service or organizer refund applies to the eligible group rather than an individual ticket. The strictest cancellation notice in the group determines eligibility. The frontend does not provide partial refunds.

Organizer and creator permissions differ for some removal actions. If an expected action is missing, ask the event creator or a community admin.